As we continue to expand and revolutionize the payment landscape, we are seeking a highly motivated and results-driven Head of Growth to join our team. You will play a pivotal role in driving customer acquisition, revenue growth, and market expansion. This is a dynamic leadership position that requires a strategic thinker with a proven track record of scaling fintech products and services. We are looking to you to hone our strategy to deliver instant, secure, and cost-effective payments for freelance work, remittances, and global business operations.

Responsibilities:

1. Strategic Planning:

• Develop and implement a comprehensive growth strategy that aligns with the company’s overall objectives.
• Identify and evaluate market opportunities, customer segments, and competitive landscapes to inform strategic decision-making.

1. Customer Acquisition and Retention:

• Lead the development and execution of customer acquisition and retention initiatives.
• Utilize data-driven insights to optimize conversion funnels and enhance customer onboarding experiences.

1. Product and Market Expansion:

• Collaborate with Head of Product, CTO, and engineering team to identify opportunities for product enhancements or new features to meet market demands.
• Drive expansion into new markets, ensuring compliance with regulatory requirements and tailoring strategies to local nuances.

1. Partnerships and Alliances:

• Formulate and execute partnership strategies to enhance distribution channels, increase market reach, and drive customer growth.
• Build and maintain strong relationships with key partners, including freelance platforms, payroll providers, financial institutions, payment processors, and other relevant stakeholders.

1. Performance Analytics:

• Establish and monitor key performance indicators (KPIs) related to growth, customer acquisition, and revenue targets.
• Use data analytics to derive actionable insights, continuously refining strategies for optimal performance.

1. Brand and Marketing:

• Develop and oversee the execution of marketing campaigns that resonate with target audiences.
• Manage brand positioning and messaging to ensure consistency and relevance.

1. Team Leadership:

• We are a small team, and while you may or may not have direct reports, you will be expected to exhibit superb leadership qualities for our high-performing team, fostering a culture of innovation, collaboration, and continuous improvement.
• Provide guidance and support to cross-functional teams, ensuring alignment with growth objectives.

Qualifications:

Deep Industry Understanding:

• Proven track record in FinTech, and ideally cross-border payments products
• Strong understanding of the payments industry, market dynamics, and regulatory landscape
• Ideally in our target markets, but otherwise has a strong sense of how to get an understanding in a target market quickly

Demonstrated Success in Growth:

• Has scaled customer acquisition and revenue growth, and has developed a playbook

Negotiation Skills:

• Demonstrated ability to negotiate and close complex business deals that drive mutual benefit.

Self-Motivated and Driven:

• Proactive and results-oriented mindset with the ability to work independently and meet ambitious targets.

Communication Skills:

• Excellent verbal and written communication skills to effectively convey complex ideas and proposals.

Adaptability:

• Comfortable operating in a fast-paced, dynamic environment with the ability to adapt to changing circumstances.

Education and Experience:

• Bachelor’s degree in Business, Marketing, Finance or a related field (MBA is a plus).
• Proven experience in product, growth, and business development
• A track record of successfully acquiring and retaining users by delivering value